New England Oral Surgery Associates
To Our Patients, Referrals, and Local Hospital Emergency Room Providers:
We are open to care for our patients, and to handle urgent needs from the now shut down dental community. Due to the nature of our Oral/Maxillofacial Surgery practice, many patients require urgent care due to pain, swelling, and trauma. Many of these are pediatric patients that otherwise would seek care at the local emergency rooms. It is our deep belief that Oral/Maxillofacial Surgeons are the last line before hospital care is required for typical dental/jaw/face emergencies. We must be available.
Our entire team has taken precautionary standards and procedures to the highest levels to ensure the well-being of our patients during this pandemic. We are taking extraordinary measures to disinfect the common areas in our office. Frequently touched surfaces are being disinfected regularly. These common touch points include all counter tops, patient check-in areas, door handles, bathrooms and of course treatment/examination rooms.
Staffing has been reduced and any staff member with any upper respiratory symptoms have been instructed to stay home.
Patient scheduling is being staggered and we ask that patients come to the office alone (without family members). Pediatric patients should come to the office with one parent and no siblings. Anyone that is accompanying you to our office should stay/wait in the car.
Many followup/post-surgery visits and clinical questions can be handled over the phone (even with FaceTime).
Our office is following all strict guidelines/recommendations from the CDC and the Massachusetts Dept of Health with respect to questions asked and travel history.
Our staff is here to help in any way possible. Please call with any concerns or questions.
In Good Health,
David Beanland D.M.D., M.D., Peter Vellis D.D.S and the NEOSA Team
For more information on the COVID-19 pandemic please follow the link below to the CDC website.